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DELIVERY

Delivery times are calculated in business days, not including weekends and bank holidays, please find below delivery times by eligible countries.

The orders preparation and delivery delay may be extended during peaks in activity (sales, private sales).

Your order will be hand delivered, from Monday to Friday between 9am and 6pm. Express delivery in France and Europe cost €7, in Switzerland Fr.7, and in The United Kingdom £5. Once the parcel has been sent you will receive a DHL tracking number by email which will allow you to follow your parcel. You can also track your parcel directly from your customer account.

Your order will be hand delivered, from Monday to Friday between 9am and 6pm. Express delivery in France is automatically offered on all purchases over 250€ (total price including VAT, after discount). Once the parcel has been sent you will receive a DHL tracking number by email which will allow you to follow your parcel. You can also track your parcel directly from your customer account.

Country Shipping Delay
France 24h
Belgium 24/48h
Denmark 24/48h
Germany 24/48h
Ireland 24/48h
Luxembourg 24/48h
Netherlands 24/48h
Sweden 24/48h
Country Shipping Delay
United Kingdom 24/48h
Austria 48/72h
Finland 48/72h
Greece 48/72h
Italy 48/72h
Portugal 48/72h
Spain 48/72h
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Personal Shopper

The customer service is at your entire disposal for any information concerning the eshop.

Please contact it:

– by email at customer-service@carven.fr.

– on +33 (0)1 42 25 62 03, monday to friday, 10am to 12.30pm and 2pm to 6pm.

For any question concerning you order, please have your order number to hand (found on your delivery slip or your order confirmation email).

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Alterations in store

We invite you to come to our Carven boutiques to take advantage of the free alteration service.

This service is eligible only during non-promotional periods and for alterations that do not alter the shape of clothing. The invoice must be brought to the boutique.

Below you will find all the Carven boutiques (excluding department store corners):

  • – 13bis, rue de Grenelle, 75006 Paris
       +33 1 42 22 24 93
  • – 34, rue Saint Sulpice, 75006 Paris
       +33 9 60 45 47 04
  • – 8, rue Malher, 75004 Paris
       +33 1 42 77 97 65
  • – 30, rue de Sévigné, 75004 Paris
       +33 1 42 74 45 70
  • – 15, rue du Commandent André, 06400 Cannes
       +33 4 93 99 48 99
  • – 85, Pelham Street, London
       +44 20 7225 7110
  • – 83, Mercer Street, New York
       +646 684 4368
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交货

交货时间在工作日计算的,不包括周末和节假日,请符合条件的国家?看看下面的交货时间。

订单准备和交货延迟可能在活动高峰(销售,私下出售)过程中进行扩展。

您的订单将被送到手,周一至周五上午9点到下午6点之间。在法国和欧洲的快递费用€ 7日,在瑞士Fr.7 ,并在英国£5 。一旦包裹已发送,您将收到通过电子邮件DHL追踪号码,这将允许你按照你的包裹。您也可以直接从客户账户跟踪你的包裹。

您的订单将被送到手,周一至周五上午9点到下午6点之间。在法国快递超过250 €所有购买自动提供(总价格包括增值税,打折后) 。一旦包裹已发送,您将收到通过电子邮件DHL追踪号码,这将允许你按照你的包裹。您也可以直接从客户账户跟踪你的包裹。

国家 运输延迟
France 24h
Belgium 24/48h
Denmark 24/48h
Germany 24/48h
Ireland 24/48h
Luxembourg 24/48h
Netherlands 24/48h
Sweden 24/48h
国家 运输延迟
United Kingdom 24/48h
Austria 48/72h
Finland 48/72h
Greece 48/72h
Italy 48/72h
Portugal 48/72h
Spain 48/72h
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个人客户

客户服务在您的整个处置有关网上商店的任何信息。

请联系吧:

– by email at customer-service@carven.fr.

– on +33 (0)1 42 25 62 03, monday to friday, 10am to 12.30pm and 2pm to 6pm.

如对所订购的问题,请您的订单号手(你的交货单或订单确认电子邮件找到)。

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在商店的改变

我们邀请您来我们的嘉宏精品店采取免费修改服务的优势。

该服务仅在非促销期间和不改变衣服的形状变化资格。发票必须被带到精品。

下面你会发现所有的嘉宏精品店(不包括百货店的角落) :

  • – 13bis, rue de Grenelle, 75006 Paris
       +33 1 42 22 24 93
  • – 34, rue Saint Sulpice, 75006 Paris
       +33 9 60 45 47 04
  • – 8, rue Malher, 75004 Paris
       +33 1 42 77 97 65
  • – 30, rue de Sévigné, 75004 Paris
       +33 1 42 74 45 70
  • – 15, rue du Commandent André, 06400 Cannes
       +33 4 93 99 48 99
  • – 85, Pelham Street, London
       +44 20 7225 7110
  • – 83, Mercer Street, New York
       +646 684 4368
×
交貨

交貨時間在工作日計算的,不包括週末和節假日,請符合條件的國家?看看下面的交貨時間。

訂單準備和交貨延遲可能在活動高峰(銷售,私下出售)過程中進行擴展。

您的訂單將被送到手,週一至週五上午9點到下午6點之間。在法國和歐洲的快遞費用€ 7日,在瑞士Fr.7 ,並在英國£5 。一旦包裹已發送,您將收到通過電子郵件DHL追踪號碼,這將允許你按照你的包裹。您也可以直接從客戶賬戶跟踪你的包裹。

您的訂單將被送到手,週一至週五上午9點到下午6點之間。在法國快遞超過250 €所有購買自動提供(總價格包括增值稅,打折後) 。一旦包裹已發送,您將收到通過電子郵件DHL追踪號碼,這將允許你按照你的包裹。您也可以直接從客戶賬戶跟踪你的包裹。

國家 運輸延遲
France 24h
Belgium 24/48h
Denmark 24/48h
Germany 24/48h
Ireland 24/48h
Luxembourg 24/48h
Netherlands 24/48h
Sweden 24/48h
國家 運輸延遲
United Kingdom 24/48h
Austria 48/72h
Finland 48/72h
Greece 48/72h
Italy 48/72h
Portugal 48/72h
Spain 48/72h
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個人客戶

客戶服務在您的整個處置有關網上商店的任何信息。

請聯繫吧:

– by email at customer-service@carven.fr.

– on +33 (0)1 42 25 62 03, monday to friday, 10am to 12.30pm and 2pm to 6pm.

如對所訂購的問題,請您的訂單號手(你的交貨單或訂單確認電子郵件找到)。

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在商店的改變

我們邀請您來我們的嘉宏精品店採取免費修改服務的優勢。

該服務僅在非促銷期間和不改變衣服的形狀變化資格。發票必須被帶到精品。

下面你會發現所有的嘉宏精品店(不包括百貨店的角落) :

  • – 13bis, rue de Grenelle, 75006 Paris
       +33 1 42 22 24 93
  • – 34, rue Saint Sulpice, 75006 Paris
       +33 9 60 45 47 04
  • – 8, rue Malher, 75004 Paris
       +33 1 42 77 97 65
  • – 30, rue de Sévigné, 75004 Paris
       +33 1 42 74 45 70
  • – 15, rue du Commandent André, 06400 Cannes
       +33 4 93 99 48 99
  • – 85, Pelham Street, London
       +44 20 7225 7110
  • – 83, Mercer Street, New York
       +646 684 4368
×

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